Delivery
All orders are despatched by UPS, Royal Mail or Parcel Force and are sent via their recorded post service. Tracking numbers are also provided with these orders.
Protexmart can deliver what you need fast. Standard deliveries are made Monday to Friday between 8.00am and 5.30pm with special services available.
Free delivery for orders over £100 (ex VAT) on all postcodes in England, Wales and most of Scotland. A delivery charge of £6.95 (ex VAT) will be added to orders under £100 (ex VAT).
For the other UK postcodes in Scottish Highlands, Northern Ireland and offshore Islands orders over £150 (ex VAT) are delivered free of charge. A delivery charge of £12.95 (ex VAT) will be added to all orders under £150 (ex VAT). These prices apply to the following post codes: Scottish Highlands: AB31 to AB38, AB40 to AB56, IV1 to IV28, IV30 to IV32, IV36 to IV40, IV52 to IV54, IV63, KW1 to KW14, PA21 to PA38, PH4 to PH41, PH49, PH50. Northern Island: BT. Channel Islands and Other offshore Islands: HS, IV41 to IV49, IV51, IV55, IV56, KA27, KA28, KW15 to KW17, PA20, PA41 to PA49, PA60 to PA78, PH42 to PH44, ZE, IM.
For Southern Ireland please contact sales for a price.
Lead times & Stock Availability
For stock orders received by 4.00pm, we aim to deliver by 5.30pm the next working day.
We offer many products and endeavour to hold sufficient stock to meet demand, however if there is insufficient stock to supply next day or in some cases the product is not a stocked item you will be informed by customer services at the point of your order being confirmed and given a delivery date. Each product displays an estimated lead time at the point of order at checkout. Please feel free to contact customer services on +44 (0) 116 291 1697 who will gladly update you on your orders progress or offer advice and information on stock.
Protexmart will send out all orders complete to help reduce our carbon footprint and to prevent waste from excess packaging. Split deliveries are only used when urgent goods are required before the completion of a full order. If your order needs to be split, please contact the customer service team.
Bespoke Print & Embroidery Orders
Protexmart offer a second to none bespoke branding service with 1,000’s of products waiting to be personalised, the lead time on this service is 7-10 working days. In order to keep the high levels of service and speedy turn around orders for this service are classed as separate orders to standard stock orders.